• Code Promotional
Reviews hotel in Logroño - Sercotel  Portales Hotel

Experiences

Reviews from our customers

8.7 Over 10

Excellent
Over 945 reviews
Cleaning
8.8%
8.8
Location
9.3%
9.3
Services
8.4%
8.4
Staff
8.9%
8.9
Price
8.3%
8.3
945

Opinions

ALONSO AMADOR, JULIO ANGEL

en, Jan. 11, 2016, 8:45 p.m.

Valoración del cliente

To improve

We were very pleased with the hotel (service, breakfast, location, and price per night)

CROPSAL, MICHELLE

en, Jan. 3, 2016, 12:09 p.m.

Valoración del cliente

To improve

C'est le sol qui ne donnait pas envie de marcher pieds nus. Nous avons cependant beaucoup aimé la salle de restaurant et café.

ODONNELL, TIMOTHY

en, Nov. 1, 2015, 3:48 p.m.

Valoración del cliente

To improve

The girl who checked us in at 15:30 on 30/10/15 could have been more friendly and helpful. It was not a busy afternoon at the hotel.

SAUSELE, MARCO MELCHIORE

en, Oct. 1, 2015, 4:11 p.m.

Valoración del cliente

To improve

Wifi in room 101 is not good

Hotel's reply

Dear Sir, thank you very much for your comment. We´ll check the wifi signal on the first floor.
Best regards from ALL SERCOTEL PORTALES STAFF.

BURTON, JOHN CHARLES

en, Sept. 23, 2015, 7:41 p.m.

Valoración del cliente

To improve

Extremely noisy during festival so difficult to sleep. Also we could hear guests in the room above using the bathroom! All a pity as hotel and staff were very nice.

ALTINISIK, CIGDEM

en, Aug. 31, 2015, 7:57 a.m.

Valoración del cliente

To improve

This wasn't a problem but there is an improvement point i would like to indicate: Room's walls are tiny, they don't block voices and sounds from the other rooms. You may reinforce the walls.